Frequently Asked Questions

Each print is individually handmade for you. Therefore, the standard production time is approx. 3 – 4 working days (Mon. – Fri.), plus shipping.

All products are packaged in customised packaging to match the product. Fine art prints are additionally protected individually by Juvelier tissue paper.

Posters up to a format of 50×70 cm are always shipped flat, formats above that are shipped rolled large in a square packaging.

The shipping costs are € 3.50.

All posters are produced locally and by hand at our service provider in NRW.

The Epson UltraChrome ® HDR process, with a total of eleven ink cartridges, seven colour inks plus four grey/black inks, ensures the very finest tonal value gradations, a wide tonal value range and an extremely large colour space.

Printing is done on 200 g museum-quality mediaJET Museum Fibre matt for maximum resistance to ageing. This is a natural white, velvety-soft photo art paper made from 100% alpha cellulose, with a fibre surface modelled on classic rag paper. The lightweight paper is FOGRA certified, acid-free and coated without optical brighteners. Enables prints with a high D-Max value and dynamic colour reproduction, ideal for exhibitions, competitions and other photo and fine art work.

All posters are offered in the following sizes:

• 30×40 cm (12×16“)
• 50×70 cm (20×28“)
• 70×100 cm (28×40“)

These formats fit e.g. most picture frames of a large Swedish furniture manufacturer.

Each motif is limited to 50 copies and identified by an enclosed certificate. If a motif is sold out, it will no longer be offered.

We offer the following payment options:

• PayPal
• Credit card
• Prepayment

Please note: If you pay in advance, the poster will not be produced until payment has been received.

Each poster is produced individually for you and is therefore excluded from exchange.

Orders that are being processed can no longer be cancelled. Orders go into production after approx. one hour, regardless of the production status.

Please report any visible transport damage (heavily bumped corners, crushes, tears or dents, bends or footprints) directly to the delivery agent or refuse acceptance, stating the reason for the damage.

If you only notice the damage afterwards, first take a photo of the packaging as a whole (front and back), then check the products in the package for damage. If the product has also been damaged, please contact us immediately.

In general, each order is carefully checked by our service provider before being shipped and then individually and securely packed with high-quality materials. If, despite the high quality standards, a mistake is made or the delivery is incomplete, please contact us immediately.